ac567's Privacy Policy

When registering an account and using services on ac567, we may collect the following types of information:

Personal Identification Information

• Full name and date of birth (for age verification — users aged 21+ only)
• Email address and mobile number
• Residential address
• National ID card or passport number (when identity verification is required)

Financial Information

• bKash, Nagad, Rocket account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

Technical Information

• IP address and device type
• Browser type and version
• Website access time and session information
• Information obtained from cookies and similar tracking technologies

Usage Information

• Gaming activity details and preferences
• Betting history and statistics
• Customer service communication records

ac567 collects your information in the following ways:

• Directly provided: You provide information yourself when creating an account, filling in deposit and withdrawal forms, and contacting support.
• Automatically: Technical information is collected automatically when you visit our website.
• Through third parties: Relevant information may be received from payment processors and identity verification services.
• Through cookies: Cookies are used to improve site functionality and personalise the user experience.

We use the collected information for the following legitimate purposes:

Service Operation and Improvement

• Creating, verifying, and managing accounts
• Processing deposits, withdrawals, and financial transactions
• Providing gaming services and bonus benefits
• Monitoring and improving platform performance

Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Ensuring age verification (users aged 21+ only)
• Implementing responsible gaming policies
• Fulfilling legal obligations

Contact & Support

• Responding to customer service enquiries
• Sending important account-related notifications
• Sharing promotional information and offers with your consent

ac567 applies industry-standard security measures to keep your information safe. All data stored on our servers is protected through SSL (Secure Socket Layer) encryption.

Security Measures

• SSL/TLS encryption — all data between you and our servers is encrypted
• Secure password hashing — your password is never stored in plain text
• Two-Factor Authentication
• Regular Security Audits
• Unauthorised access detection system

Data Retention Period

We retain your information for as long as your account is active or as needed to provide the service. Even after an account is closed, some information may be retained for a defined period to fulfil legal obligations.

ac567 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with trusted payment service providers to process transactions via bKash, Nagad, Rocket, and bank transfers.
• Identity verification services: Required information may be shared with authorised third-party services for age and identity verification.
• Legal requirements: Information may need to be provided to relevant authorities in the case of a court order, government investigation, or legal obligation.
• Fraud prevention: Relevant authorities may be informed of information to prevent fraud and money laundering.
• Business changes: In the event of a merger or acquisition, information may be transferred after users have been notified in advance.

All third parties we work with are required to comply with the same standard of privacy policy.

Cookies are small text files stored on your device that help improve website functionality. ac567 uses the following types of cookies:

• Essential cookies: Required to maintain login status and security. The site cannot function properly without them.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to understand which parts of the site are used most and to improve the user experience.

You can control or disable cookies by changing your browser settings. However, disabling certain cookies may limit some site functionality.

As a user of ac567, you have the following rights over your own information:

Right to Access Information

If you want to know what information we have collected about you, you can contact our support team directly. We will provide you with that information within a reasonable time.

Right to Correct Information

If any information stored in your account appears to be incorrect or incomplete, you can request that it be corrected. Some information you can update yourself from your account settings.

Right to Delete Information

In certain circumstances you can request that your information be deleted. However, this request may be limited in cases of legal obligation or ongoing disputes.

Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can stop this service at any time by informing the support team.

ac567 is for people aged 21 and over only. We do not knowingly collect any information from minors. If any information reaches us that belongs to a minor, we will delete it immediately and close the associated account.

If you believe a minor is using our platform, please notify our support team immediately.

ac567's servers and partner organisations may be located outside Bangladesh. Even if your information is transferred to another country, we ensure it will remain protected to the same standard described in this policy.

For international data transfers, we ensure appropriate agreements and security measures are in place so that your personal information remains protected.

We may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• By posting a notice on the website
• By sending a message to your registered email address
• By showing a notification when you log in to your account

Continuing to use our services after a change will be taken to mean you have agreed to the new policy. We therefore recommend that you review this page regularly.

ac567 believes that responsible gaming and personal data protection complement each other. We monitor our users' gaming activity so that responsible gaming policies can be properly applied.

Using your gaming history data, we can identify potentially problematic behaviour and provide assistance when needed. This information is used solely for your protection — never for advertising or marketing.

To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any questions, concerns, or complaints about this privacy policy, we are always ready to hear from you. To get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

We will do our best to respond to your enquiry as quickly as possible. We treat any serious concerns about the security of your information as a top priority.